Multi-specialty physician network
Consolidated UCaaS and contact center evaluation with negotiated enterprise pricing across every location.
Healthcare
Technology advisory for practices, physician networks, and hospitals
From security posture and multi-site connectivity to patient communications, payment processing, and contracts your last IT vendor never reviewed, RFA brings full-stack advisory to healthcare organizations of every size.
- Multi-site
- Phone consolidation across full physician networks on one platform
- Full-stack
- Security, connectivity, cloud, comms, and payments audited under one engagement
- HIPAA-aware
- Vendor selection with BAA review support before you sign
- $0
- Advisor fee. Suppliers pay us the same regardless of which you choose
Why this is different
Why healthcare technology is different
Every decision is a compliance decision
BAAs, ePHI handling, audit trails. Vendors gloss over these; we lead with them.
Patients feel your technology
Missed calls and broken scheduling aren't IT problems; they're patient-experience problems.
Multi-site sprawl
Every location bought its own stack at a different time, and nobody owns the whole picture.
Reps don't know clinical workflow
We evaluate against how your front desk and clinical staff actually work, not a feature checklist.
Who this is for
Built for healthcare organizations of every size
The engagement scales with you. Same advisor, same discipline, whether you run one clinic or thirty.
- Medical groups
- Physician networks
- MSOs
- Hospital systems
- Specialty practices
- Dental groups
What we solve
The core problem
A technology stack no one owns — from the front desk to the server room
Phones, endpoints, circuits, cloud, and payment processing all bought at different times from different reps, with no one auditing the whole picture. We inventory every layer, then evaluate what to consolidate, replace, or renegotiate — with patient experience and HIPAA in the room from day one.
Patient-first technology
Patient texting done legally
A2P/10DLC registration and consent compliance handled end to end.
Phone consolidation across locations
One platform, one bill, real reporting per site.
HIPAA Security Rule readiness
Endpoint protection, MFA, backups, and ransomware resilience reviewed against the controls that actually get audited.
Patient payment processing
Merchant fee review and gateway selection tuned for co-pays, plans, and card-not-present volume.
Multi-site connectivity & SD-WAN
Circuit inventory and redundancy planning across clinics so EHR and imaging don't stall on a bad link.
HIPAA-aware vendor selection
Including BAA review support before you sign anything.
What a review turns up
The findings that show up in almost every healthcare stack
Most practices and networks have never seen every contract, every seat, and every compliance gap laid out on one page. Here's what a typical review turns up in the first two weeks.
Healthcare assessment
Findings summary
Multi-site network
Phone consolidation
negotiatedEHR integration
compatibility gapEndpoint protection
inconsistent across sitesBAA on file
missing for 2 vendorsPayment processing
rate unreviewed
Advisor fee to you
$0.00
Illustrative findings from a recent multi-specialty network review.
Compliance & regulatory
HIPAA, BAAs, and vendor risk taken seriously
Healthcare technology decisions are compliance decisions. Every recommendation is built to hold up under audit, not just to close a deal.
HIPAA-aware evaluation
Vendors are scored on ePHI handling, encryption in transit and at rest, and audit logging — not just price and features.
BAA review support
We pull, review, and flag Business Associate Agreements before signature, and push back on vendors whose default BAA falls short.
A2P/10DLC patient texting
Full registration, brand vetting, and consent capture so patient SMS stays compliant with carrier and TCPA rules.
Access and identity
SSO, MFA, and role-based access reviewed across the stack — the controls auditors ask about first.
Vendor risk visibility
Contracts, renewal dates, and compliance posture in one place, updated on a cadence you set.
Multi-stakeholder rollouts
Rollouts sequenced with clinical, IT, and admin leadership so nothing goes live before it's safe to.
From the field
Recent engagements in this industry
Specialty eye institute
Side-by-side market evaluation and a modern cloud phone rollout plan with better clinical workflows and lower monthly cost.
Every recommendation is built for compliance and long-term operations, not a quick sale.
How RFA approaches healthcare technology decisions.
Technology assessment
Your patients call. Make sure someone — or something smart — answers.
Communications, compliance, and contact centers for practices, networks, and hospitals of every size.